Thor Autocenter - CarSpot

Our quality control team reviewed you case. Given the very short time span between our serviceeftersyn and the subsequent periodical inspection (syn), we consider this a warranty-related case. Based on the information you provided, it appears that you may be entitled to compensation for the omsyn. Please contact us and provide: 1. A copy of the receipt showing the amount paid for the omsyn 2. Your bank account details Once received, we will process the compensation accordingly. We are genuinely sorry for the inconvenience. When this issue occurred, the same day you should of course welcome to come back to us immediately — we would have gladly assisted by replacing the bulb and changing the wiper blades. We always try to help our customers as quickly and practically as possible.

Vores kvalitetskontrolteam har nu iværksat en undersøgelse af sagen og gennemgår alle relevante data. På nuværende tidspunkt kan det umiddelbart se ud til, at der kan være tale om et defekt batteri fra leverandøren, men vi skal have alle oplysninger bekræftet, før vi kan konkludere noget endeligt. Vi beklager meget den ulejlighed, dette har medført for dig, herunder behovet for assistance fra Falck og ventetiden på udbedring. Vi vender tilbage til dig hurtigst muligt, så snart undersøgelsen er afsluttet.