City Autoservice - AutoPlus

We are sorry to hear that you were disappointed, but we believe the review does not give a fair picture of what happened. The original offer included A/C condenser replacement and A/C service (R1234yf) with up to 200 g of refrigerant. The condenser replacement took approximately 3 hours, but you were charged for only 1.5 hours, so we covered 1.5 hours of labour ourselves. The A/C system was completely empty and required more than the included 200 g, so the only additional charge was for the extra refrigerant. We also replaced the required OE O-rings/seals, which we ordered specifically for the vehicle, and did not charge you for them. We absorbed significant additional costs ourselves to get the A/C working properly, so we believe the review is unfair and does not reflect the full circumstances. Vi er kede af at høre, at du var utilfreds, men vi mener, at anmeldelsen ikke giver et fair billede af, hvad der faktisk skete. Det oprindelige tilbud omfattede udskiftning af A/C-kondensator samt A/C-service (R1234yf) med op til 200 g kølemiddel. Udskiftningen af kondensatoren tog cirka 3 timers arbejde, men du blev kun opkrævet for 1,5 time, så vi dækkede selv 1,5 times arbejde. A/C-systemet var helt tomt og krævede mere end de inkluderede 200 g, så den eneste ekstra opkrævning var for det ekstra kølemiddel. Vi udskiftede også de nødvendige OE O-ringe/pakninger, som vi bestilte specifikt til bilen, og vi opkrævede ikke noget for dem. Vi dækkede selv betydelige ekstra omkostninger for at få A/C-anlægget til at fungere korrekt. Derfor mener vi, at anmeldelsen er unfair og ikke afspejler hele situationen.